📦 Returns & Refunds

Simple, fair, and thoughtfully handled.

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🔁 Returns

We offer a 14-day return window from the date of delivery.

To be eligible, items must be returned in their original condition — unworn, unused, and with original packaging.

To start a return, please contact us at:
📧 csc.elirae@outlook.com

All returns must be approved before being sent back.

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✨ Made Just for You

Some of our pieces are personalized — including Zodiac and Eastern Energy selections.

Because these items are made specifically for you, personalized items are final sale and not eligible for return or exchange, unless there is a quality issue.

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🚫 Return Shipping

Return shipping costs are the responsibility of the customer, unless the item arrives defective or incorrect.

Original shipping fees (if any) are non-refundable.

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❗ Damages & Issues

Please inspect your order upon arrival.
If your item is damaged, defective, or incorrect, contact us and we’ll make it right.

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💰 Refunds

Once your return is received and inspected, we’ll notify you of the outcome.

If approved, refunds will be issued to your original payment method within 10 business days.

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🤍 Need Help?

If you have any questions, feel free to reach out:
📧 csc.elirae@outlook.com

We’re here to help.